最近有些大佬遇到與美國銀行客服溝通時出現字母拼錯的問題，尤其是電話不清楚時更容易發生，輕微影響就是對方在覆述時發現問題及時更正，嚴重影響可能就會拉不到信報影響批卡。為了避免這個問題，西方國家發展出Phonetic Alphabet，全名為NATO phonetic alphabet(北約音標字母)，正式稱為國際無線電通話拼寫字母(International radiotelephony spelling alphabet)，是歐美最常使用的拼寫字母，26個字母及對應單詞如下。
A = Alpha
B = Bravo
C = Charlie
D = Delta
E = Echo
F = Foxtrot (Freddy is also commonly used for informal calls)
G = Golf
H = Hotel
I = India
J = Juliett
K = Kilo
L = Lima
M = Mike
N = November
O = Oscar
P = Papa
Q = Quebec
R = Romeo
S = Sierra (Sugar is commonly used informally)
T = Tango
U = Uniform
V = Victor
W = Whisky
X = X-ray
Y = Yankee
Z = Zulu
舉例，Sam在電話中跟客服拼出自己的名字時可以說My name is Sam, S for Sierra, A for Alpha, and M for Mike.
提供給大家參考，未來在與客服溝通時減少出錯的機會。
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