我17年透过雅高的记名股份升级了金卡会员
前两天发现给降级到了银卡
发电邮给雅高客服得到的回覆是股份具乐部的金卡有效期是一年,之后保级要求和一般金卡要求一样........
有没有破解的办法?
附上客服回覆原文:
As a member of the Shareholder Club, you benefit from the GOLD card status for 1 year. After that, you are treated as an ordinary member: your status depends on the frequency of your stays.
Please refer to our General Conditions:
https://www.accorhotels.group/en/investors/individual-shareholders/terms-and-conditions-of-accor-shareholders-club-membership#.
I draw your attention on the following paragraph: “The Le Club AccorHotels Gold card is valid until December 31 of the year after the year of subion. Card holders who meet the conditions required (minimum of 30 nights in a hotel per year or 7,000 bonus points earned over the past year) are eligible for Gold membership status for a further 12 months (365 days). Card holders who do not meet these conditions are eligible for the status that corresponds to their stays and expenditure or bonus points earned between January 1 and December 31. […] Membership renewal does not entitle members to a new Le Club AccorHotels Gold loyalty card.”