天津泛太平洋，用了积分不给房晚怎么办

您是全额D$还是部分D$啊，我也有80$还想去用呢

黄色的海绵宝宝 发表于 2024-9-13 17:11

您是全额D$还是部分D$啊，我也有80$还想去用呢

我当时是用了全额，他家除了给分扣都还可以，我发邮件把分要回来了

你好！可否分享一下邮件的模板？是需要发英文的吗？谢谢

hollow 发表于 2024-10-12 11:23

你好！可否分享一下邮件的模板？是需要发英文的吗？谢谢

Missing Stay Credits in Tianjin PanPacific HotelDear Sir/Madam,

Good morning! I stayed in Tianjin PanPacific Hotel on March 10th. However, my account hasn't receive any update till now. Could you please check and confirm this matter? It's important for keeping my statue .

Thank you for your assistance!

Best regards,

按条款看，是有房晚的，去提交Claim吧