刚才用ANA里程出星空联盟其它航空公司的里程票，可以查到有位子，系统也显示了兑换需要的里程和税费，按确认以后核对乘客信息，没问题，然后再按确认键，正常情况下应该是要输入信用卡信息付税费了，但到这一步系统提示出错，显示以下内容：
Unfortunately, the process could not be completed. Please try again. If this message appears repeatedly, please contact ANAThe page will open in a different window. In the case of an external site, it may or may not meet accessibility guidelines. by phone and quote the error code shown at the end of this message. (E_A04P01_0001)
有人知道应该如何解决问题吗？谢谢
