6月12号,要求anytimemailbox转发邮件,报价20多美元,便付款让对方发送了,昨天收到后,总共有6封信,发现少了一封Citi银行卡的邮件,便通过邮件联系对方,对方说,citi信件在他的手上,是否要发给我,我问他为什么没有一起转寄过来?对方回复:We had 2 bundles ready to send to you. We only sent 1. We will send it out to you with all of your other mail items to avoid storage fees at a discounted price.情况属实吗?这种情况是对方真的准备了2个包裹还是对方的失误少发了一个邮件?