美航提醒修改密码
Important information
March 5, 2021
We are informing you of a recent event that may have involved a limited amount of your AAdvantage information.
American Airlines was recently notified by SITA, an information technology company that provides services to many international carriers, that SITA suffered a data security incident involving a limited amount of AAdvantage loyalty data residing on SITA’s passenger service system (SITA PSS). Importantly, the incident did not result in the compromise of any AAdvantage account passwords or financial information that may be stored in your AAdvantage account. American’s systems were not involved in this incident.
American is not a customer of SITA PSS. However, the incident did impact certain AAdvantage loyalty data as some of our airline partners store loyalty data in SITA PSS. We exchange a limited set of frequent flyer loyalty data with our airline partners to ensure recognition of our AAdvantage members’ loyalty status when traveling.
We have confirmed with SITA that your name, elite status, and AAdvantage number may have been affected by the incident. While American has no evidence that your AAdvantage information has been misused, we wanted to alert you of this incident.
As a best practice, we recommend you update your AAdvantage password regularly and use complex and unique passwords. While we do not believe your account is at risk, if you would like to reset your AAdvantage password as a precaution, you can reset your password here.
We apologize for any inconvenience this may cause you and remain committed to the protection of your personal information.
Sincerely,
Russell Hubbard
Chief Privacy Officer, American Airlines
