年初的时候指控我偷朋友stay,致电美国客服喷了一阵，隔天解封。。。
再来五月又莫名被喷，这次打电话印度客服接的电话，牛的一塌糊涂，跟我对喷，说我自己承认有N个账号，然后我自己传了证件过去，证件不符合。。。。，我当场喷他是不是见鬼了，鬼传过证件给你，鬼跟你承认我有N个账号，让他把所谓的email发给我看一次，被我喷了半天后估计发现自己搞错了什么，直接告诉我帮我开个profile让审核小组回复我。
然后审核就来了第一封信
Dear XXXXXXX:
Thank you for contacting the Member Support regarding your membership account.
The security of our members’ accounts is our highest priority and we sincerely regret this inconvenience.
To facilitate the investigation, we would like to request for the following:
• to legitimize the account, please take a SELFIE photo with your smartphone of yourself holding your valid, government issued picture Identity Card bearing your name and current mailing address and email it to us directly from your smartphone. Please conceal the ID number itself as we do not require that information
Marriott Bonvoy upholds high business standards and practices to secure customer information. Please contact us if you have any questions.
Thank you for choosing Marriott.
要我自拍我就自拍，当天发过去，，历时2星期，期间发过三次信催促审核，完全不鸟我。。。。
就在刚刚回复我了，解封。。。。
PERSONAL AND CONFIDENTIAL
Dear XXXXXXX
Your Bonvoy account- XXXXXXXXX and relevant support documentation have been reviewed. Your account is now fully active with hold status released.
Please update your full name as per your government ID to your profile .
On occasion and as part of standard protocol, risk indicators may lead to temporary hold status placed on an account. Account research and member validation are often required prior to release. These actions protect members, as well as the integrity of the Marriott Bonvoy™ Program and are fully aligned with program terms and conditions found at the link below:
https://www.marriott.com/loyalty/terms/default.miThank you for your cooperation and we sincerely apologize for any inconvenience.
Marriott Bonvoy upholds high business standards and practices to secure customer information. Please contact us if you have any questions.
万豪真的是越来越叽歪，封号封的莫名其妙，搞错了还不带赔偿。。。
