综合推荐:四星半
级别:钛金
综合评价:硬件维护是在线的,服务需求也是积极响应,主动性缺少一丢丢,一问一答。
遗憾之处:阳康后给小孩补过早几天的生日,75晚房券提前几个月锁的跨年房,上的券,无人对接需提前预约,入住提需求被告知马刀开香槟约满,我还给娃科普了很久的典故。
不足之处:退房后开车(半小时)到家,发现挎包落在酒店了,遂联系管家,被告知房间遗落物品已被送至前台礼宾处保管。(也许正好有时间差,所以没第一时间主动联系告知我)开回来取包后,告知其有点口渴,问能不能打包一杯咖啡开车过程喝。前台把我需求告知大堂吧工作人员,便转身离去回到工作岗位。工作人员告诉我,我们这咖啡不能打包,我说换茶也可以,继续告诉我茶也不能打包。如果需要只能茶包。我说茶包也行,我倒瓶矿泉水冷泡茶。茶包请付费,我们这儿是有偿消费。(表示理解,毕竟退房,管家服务已结束。但说出来的方式让心里有点膈应。)正确方式不应该是出于客户角度告知,不能热水或加水打包的缘由,获得客户对其服务标准及流程的理解认同吗?
![071000RYGLPJUPBYCEPIQM.png 071000RYGLPJUPBYCEPIQM.png](https://ptf.flyertrip.com/forum/2023/01/22/071000RYGLPJUPBYCEPIQM.png!m)
房券+套房升级券=卡洛琳
房间做了生日布置,气球也很用心
欢迎礼遇:手写信,果盘,九宫格零食,小蛋糕。红酒和巧克力是我要来的(同事上次入住有全套+马刀+红酒巧克力)
硬件都是在线的
只是那几天长沙雾蒙蒙的看不到啥景观
备品问客房大姐多要了一套
![072858BWCXNYUFKKIUGREW.png 072858BWCXNYUFKKIUGREW.png](https://ptf.flyertrip.com/forum/2023/01/22/072858BWCXNYUFKKIUGREW.png!m)
欢迎礼
![072855OOIEIYTWCTUNMZWE.png 072855OOIEIYTWCTUNMZWE.png](https://ptf.flyertrip.com/forum/2023/01/22/072855OOIEIYTWCTUNMZWE.png!m)
小零食
![072855TNVKWOWDSQAZTIXP.png 072855TNVKWOWDSQAZTIXP.png](https://ptf.flyertrip.com/forum/2023/01/22/072855TNVKWOWDSQAZTIXP.png!m)
客厅
![072855NKLZZHMILUXQAVYH.png 072855NKLZZHMILUXQAVYH.png](https://ptf.flyertrip.com/forum/2023/01/22/072855NKLZZHMILUXQAVYH.png!m)
客厅
![072855NZQSVMQCHMIHXMWI.png 072855NZQSVMQCHMIHXMWI.png](https://ptf.flyertrip.com/forum/2023/01/22/072855NZQSVMQCHMIHXMWI.png!m)
生日布置
![072855LGVTQVUHPBIBBEXV.png 072855LGVTQVUHPBIBBEXV.png](https://ptf.flyertrip.com/forum/2023/01/22/072855LGVTQVUHPBIBBEXV.png!m)
写字台
![072855ZKEQREXVYNZJRQKS.png 072855ZKEQREXVYNZJRQKS.png](https://ptf.flyertrip.com/forum/2023/01/22/072855ZKEQREXVYNZJRQKS.png!m)
包就落在这忘记拿了
![072855MRSCUWQTJDOTYGTR.png 072855MRSCUWQTJDOTYGTR.png](https://ptf.flyertrip.com/forum/2023/01/22/072855MRSCUWQTJDOTYGTR.png!m)
卧室
![072856RTTMWYUAIILQBPWS.png 072856RTTMWYUAIILQBPWS.png](https://ptf.flyertrip.com/forum/2023/01/22/072856RTTMWYUAIILQBPWS.png!m)
卧室
![072856DBQDAKXCLXOSTGAH.png 072856DBQDAKXCLXOSTGAH.png](https://ptf.flyertrip.com/forum/2023/01/22/072856DBQDAKXCLXOSTGAH.png!m)
用心了
![072856XLQCVFTMPHJARCVF.png 072856XLQCVFTMPHJARCVF.png](https://ptf.flyertrip.com/forum/2023/01/22/072856XLQCVFTMPHJARCVF.png!m)
行李台
![072857FCPPZTCBYPHYXTIO.png 072857FCPPZTCBYPHYXTIO.png](https://ptf.flyertrip.com/forum/2023/01/22/072857FCPPZTCBYPHYXTIO.png!m)
梳妆台
![072857ZXKWCIBSYHDNZNFA.png 072857ZXKWCIBSYHDNZNFA.png](https://ptf.flyertrip.com/forum/2023/01/22/072857ZXKWCIBSYHDNZNFA.png!m)
洗漱间
![072857HXZMPJMOYHAPGXBZ.png 072857HXZMPJMOYHAPGXBZ.png](https://ptf.flyertrip.com/forum/2023/01/22/072857HXZMPJMOYHAPGXBZ.png!m)
洗漱台
![072857CZKEFKWDTPIBKRWC.png 072857CZKEFKWDTPIBKRWC.png](https://ptf.flyertrip.com/forum/2023/01/22/072857CZKEFKWDTPIBKRWC.png!m)
大浴缸 可以通知做泡泡浴
![072858JMUOUTDLOVSMSBRQ.png 072858JMUOUTDLOVSMSBRQ.png](https://ptf.flyertrip.com/forum/2023/01/22/072858JMUOUTDLOVSMSBRQ.png!m)
深度很棒
![072858CNZQWIBETRUGXOVH.png 072858CNZQWIBETRUGXOVH.png](https://ptf.flyertrip.com/forum/2023/01/22/072858CNZQWIBETRUGXOVH.png!m)
小朋友泡泡浴系列
![072858PUBXVLRZLUKQVYNT.png 072858PUBXVLRZLUKQVYNT.png](https://ptf.flyertrip.com/forum/2023/01/22/072858PUBXVLRZLUKQVYNT.png!m)
备品
![072858AXWHPWZMHPDRKPJV.png 072858AXWHPWZMHPDRKPJV.png](https://ptf.flyertrip.com/forum/2023/01/22/072858AXWHPWZMHPDRKPJV.png!m)
迷你吧(收费)
![072858ERIYPEFWISDWHCUN.png 072858ERIYPEFWISDWHCUN.png](https://ptf.flyertrip.com/forum/2023/01/22/072858ERIYPEFWISDWHCUN.png!m)
迷你吧
![072858DKNAZCSIZZSVAFTO.png 072858DKNAZCSIZZSVAFTO.png](https://ptf.flyertrip.com/forum/2023/01/22/072858DKNAZCSIZZSVAFTO.png!m)
干湿分离
![072859DMVHUTRICQZNSHCK.png 072859DMVHUTRICQZNSHCK.png](https://ptf.flyertrip.com/forum/2023/01/22/072859DMVHUTRICQZNSHCK.png!m)
卫洗丽
![072859OWLNHIYUKQXWRREU.png 072859OWLNHIYUKQXWRREU.png](https://ptf.flyertrip.com/forum/2023/01/22/072859OWLNHIYUKQXWRREU.png!m)
那几天雾蒙蒙的
![074031DUDBJBVJLQYOSGVB.png 074031DUDBJBVJLQYOSGVB.png](https://ptf.flyertrip.com/forum/2023/01/22/074031DUDBJBVJLQYOSGVB.png!m)
夜景
![074031GGRAULRSDCQPAATE.png 074031GGRAULRSDCQPAATE.png](https://ptf.flyertrip.com/forum/2023/01/22/074031GGRAULRSDCQPAATE.png!m)
小蛋糕
![074031FEKGLMQIBFSMGNUA.png 074031FEKGLMQIBFSMGNUA.png](https://ptf.flyertrip.com/forum/2023/01/22/074031FEKGLMQIBFSMGNUA.png!m)
早餐种类不多,但出品在线。
鸡尾酒券跨年去酒吧小酌两杯
生意太好,满座,需要等很久。
![073924MUHHASWHOKHRDTLU.png 073924MUHHASWHOKHRDTLU.png](https://ptf.flyertrip.com/forum/2023/01/22/073924MUHHASWHOKHRDTLU.png!m)
班尼迪克
![073924IEURBMQGSWPWBIKL.png 073924IEURBMQGSWPWBIKL.png](https://ptf.flyertrip.com/forum/2023/01/22/073924IEURBMQGSWPWBIKL.png!m)
酒吧
![073924KQDABDAWWHEPSWCI.png 073924KQDABDAWWHEPSWCI.png](https://ptf.flyertrip.com/forum/2023/01/22/073924KQDABDAWWHEPSWCI.png!m)
满座
![073925IPTUJRNQWQDQGKRO.png 073925IPTUJRNQWQDQGKRO.png](https://ptf.flyertrip.com/forum/2023/01/22/073925IPTUJRNQWQDQGKRO.png!m)
小酌
泳池和健身器材都很棒
工作人员也会提醒游泳的客人先冲淋
![074431KYOKGAVJBOMMZYCM.png 074431KYOKGAVJBOMMZYCM.png](https://ptf.flyertrip.com/forum/2023/01/22/074431KYOKGAVJBOMMZYCM.png!m)
小泡池水温有点高
![074431ANXWUACYKBMQDPPD.png 074431ANXWUACYKBMQDPPD.png](https://ptf.flyertrip.com/forum/2023/01/22/074431ANXWUACYKBMQDPPD.png!m)
泳池
![074431AXNPMGKMSOBGTJNC.png 074431AXNPMGKMSOBGTJNC.png](https://ptf.flyertrip.com/forum/2023/01/22/074431AXNPMGKMSOBGTJNC.png!m)
健身房
![074431JIQTXJLCRZFXTPHC.png 074431JIQTXJLCRZFXTPHC.png](https://ptf.flyertrip.com/forum/2023/01/22/074431JIQTXJLCRZFXTPHC.png!m)
器材齐全
酒店开阔,硬件也维护到位。
具体的管家我都不知道是谁
一直在和公共的管家微信号联系的
![074746AXUYPBTWJDLOGFNG.png 074746AXUYPBTWJDLOGFNG.png](https://ptf.flyertrip.com/forum/2023/01/22/074746AXUYPBTWJDLOGFNG.png!m)
![074746DCVJFIUSFXSFARFU.png 074746DCVJFIUSFXSFARFU.png](https://ptf.flyertrip.com/forum/2023/01/22/074746DCVJFIUSFXSFARFU.png!m)
![074746CXIFLYGQNAEPGDLX.png 074746CXIFLYGQNAEPGDLX.png](https://ptf.flyertrip.com/forum/2023/01/22/074746CXIFLYGQNAEPGDLX.png!m)
周边用餐可以搜搜大众点评
我去的楼下的湘春
祝大家新年快乐
![075105URUHZKUKTUSZPILN.png 075105URUHZKUKTUSZPILN.png](https://ptf.flyertrip.com/forum/2023/01/22/075105URUHZKUKTUSZPILN.png!m)
新年快乐